Articles on: Create a loyalty program

How to create a way to earn?

How to create a way to earn?

Define how customers earn loyalty points — for purchases, actions, or events — so they can start collecting rewards. Here’s how to set up an earning method in BLOY.


Step 1: Open Points Program

From your BLOY dashboard, go to Points Program and click Add way to earn.


Step 2: Pick an Earning Type

Choose the type of earning rule you want to create. Common types include:

  • Sign up
  • Make a purchase
  • Celebrate your birthday


Step 3: Configure the Rule

Set the earning name and status if needed and determine how to earn points:

  • Fixed number of points: customers earn a fixed number of points for each purchase made, regardless of the order value
  • Increments of points: customers earn points incrementally from a set base amount for each purchase made![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/751732ae-35fe-409b-a401-bd6b3e_q3uai3.png)
  • Apply to products: Select the products or collections which customers can get points after buying.
  • Exclude products: Select the products that are excluded from this point-earning way.


Points withdrawal:

  • Choose when customers can be rewarded points: When order is paid **or **fulfilled?
  • Choose when to withdraw points from customers: When order is canceled **or **refunded, or **never withdraw. **


Step 4: Save and Test

Click Save. Then run a quick test (create a test account or place a test order) to confirm points are being awarded correctly.



Pro Tips

Combine a signup bonus with points per spend to both acquire and retain customers. Example:

  • Action: “100 points for signup” — a fast way to incentivize account creation.
  • Fixed: “50 points per order” — good for encouraging repeat purchases.
  • Per amount: “1 point per $5 spent” — scales with customer spend.


Troubleshooting

  • If points aren’t awarded, check: rule Status, eligibility filters, and whether the action is tracked (for action-based rules).
  • For review-based rewards, confirm your review integration (e.g., Judge.me) is connected and authorized.


That's how you can create a way to earn. If you need assistance, feel free to reach out to us via in-app Live Chat or at support@bloy.io

Updated on: 04/01/2026

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