How to set up VIP program?

A VIP program rewards your most loyal customers with exclusive perks, encouraging repeat purchases and fostering brand advocacy. Refer to the following video guide to set up the VIP program in BLOY:

Pro Tips

• Multiple Tiers: Create multiple VIP tiers to reward customers at different levels of loyalty.
• Clear Communication: Inform customers about the benefits of each VIP tier to encourage them to reach higher levels.
• Exclusive VIP Incentives: Set up perks such as early access to new collections, extra discount or all-time free shipping to encourage customers to upgrade their tiers.
• Visualize Status with Tier Logos: Assign a unique Badge or Logo to each VIP level. Visual icons (like Bronze, Silver, and Gold shields) make the customer's achievement feel tangible and give them a sense of pride when they log into their account.

Troubleshooting

• Points Not Updating: Ensure that your earning rules are correctly set up and active.
• VIP Tier Not Applying: Double-check the points threshold and ensure customers have accumulated the required points.
• Reward Not Applying: Verify that the rewards are correctly assigned to the VIP tier and that the conditions are met.

That's how you can create VIP program with BLOY. If you need assistance, feel free to reach out to us via in-app Live Chat or at support@bloy.io

Updated on: 12/01/2026