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# Shopify POS integration


Shopify POS is a flexible, cloud-based system that connects in-store, online, and mobile sales while giving merchants real-time access to inventory and customer data.

Integrated with the BLOY Loyalty App, it enables customers to earn and redeem points during in-person purchases, all within one seamless POS interface, making loyalty management easy and efficient for store staff.

Here are some use cases for store staff training:

* New customer makes first purchase
* Returning customer redeems points
* Customer asks about their points balance

### **How to display BLOY loyalty on the POS device**

To start using BLOY Loyalty with your Shopify POS, please follow these steps below:

### Step 1: Install Point of Sale from the Shopify App store to your store



![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/image-31_1479b6s.png)


### Step 2: Add BLOY Loyalty to the POS Smart Grid

* From navigation tab, go to Settings > POS apps > BLOY Loyalty POS extension



* Click **Add** to display the BLOY Loyalty block on your POS interface

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/image-32_qu9i6m.png)


### Step 3: Log in to Your Shopify Store on your POS device


Once logged in, you will see the **BLOY Loyalty block** displayed on your smart grid screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/img0162_1s91i71.jpg)


### Use cases for store staff training

1. **New customer makes first purchase**

* During checkout, store staff tap **Add customer** to create a new customer profile.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/image-33_56heq.png)


* After entering the customer's details, tap **Save** to attach the profile to the current order. The customer information will also be saved to Shopify Admin.
* If earning rules are set, the customer will automatically **earn points** after completing the purchase.

2. **Returning customers redeem points**

* At checkout, store staff attach the returning customer’s profile by entering their information.
* The customer’s loyalty details will appear in the **BLOY Loyalty Rewards** extension, showing available points and redeemable rewards.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/img0164_mjf2w6.png)


* Staff select the appropriate reward, tap **Redeem**, and then **Apply**. The discount will be applied directly at checkout and reflected in the final payment.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/img0166_1dnlc0g.png)


3. **Customer asks about their points balance**

* Store staff search and attach the customer’s profile during or outside of checkout.
* By tapping the **BLOY Loyalty tile**, they can view the customer’s current points balance, redeemable and existing rewards.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/image-34_46rzfm.png)


* Even if no redemption is made, staff can inform the customer of their available points and future reward options.
That's how you can create a loyalty page with BLOY. If you need assistance in setting up the page, feel free to reach out to us via in-app Live Chat or at support@bloy.io