> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.bloy.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What’s the difference between Entry Rewards and Perks?

In the VIP tier settings, you’ll see two types of rewards: **Entry Rewards** and **Perks**. Both are unlocked when a customer reaches a tier, but they work differently.
### Entry Rewards
Entry rewards are unlocked once when a customer reaches a tier milestone.
They are one-time rewards and can only be used **a single time.**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/faq-1_12q4yt9.png)

### Perks
Perks are unlocked when a customer reaches a tier and remain available **as long as the customer stays in that tier**.
Perks can be used multiple times, except **free product perks**, which can only be used once.
Perks can also be set up as **custom perks**. Custom perks are displayed as text-only benefits (for example, early access to new collections), do not trigger any automatic actions, and must be managed manually on your end.

|| Tip: Consider using higher-value rewards for entry rewards, and lighter benefits for perks to avoid impacting long-term margins.
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For questions about VIP tiers or reward setup, please contact us via **in-app Live Chat** or at [**__support@bloy.io__**](mailto:support@bloy.io)
