How to exclude a customer from the loyalty program?

• How to exclude a customer from the loyalty program?

  To exclude a customer from the loyalty program, go to the Customers page and select the customer you want to exclude Once excluded, customers cannot earn or redeem points through the loyalty program. They also won't see the loyalty widget and won't be notified of the exclusion. You can always include re-include your customers in the loyalty program by adding them to the programFew readers

How are classic and new customer accounts different in BLOY Loyalty?

• How are classic and new customer accounts different in BLOY Loyalty?

  Compared to the Classic Customer Account method which requires shoppers to enter their password, the New Customer Account method simplifies this process by sending them a 6-digit code via email every time they attempt to log in. You can change the login method by navigating to Settings Customer accounts Login links section. Regardless of the login method chosen, cusFew readers

• How to remove BLOY watermark?

  You can see the watermark on the Loyalty widget or in emails. If you want to remove them, simply contact our support via or in-app Live Chat. If you’d like to remove it: Upgrade to any paid plan — the watermark will be automatically removed. Or simply contact our support team via in-app Live Chat or email us at support@bloy.io to request removal on the Free plan. !Few readers

• How does point expiry work?

  BLOY allows you to set an expiration period for points based on customer inactivity. What does “inactivity” mean? Inactivity means the customer has no point-related activity during a period of time. Any action that adds or deducts points is considered activity, including: Earning points through Ways to Earn Redeeming points through Ways to Redeem Manual point adjustments made by an admin In short, if an action affects the customer’s point balance, it counts as activity. (https://sFew readers

• Store Credit vs. Amount Discounts: What’s the difference?

  If you’re new to Shopify store credit, you may wonder how store credit is different from a points-based amount discount. Both reward types allow customers to redeem rewards using points, but they work differently when applied to orders. Both reward types allow customers to redeem rewards based on the number of points they have, and both can be configured using fixed values or increments. However, they differ in how rewards are stored and used. What Is Store Credit? Store creFew readers