Q: About app

<p><strong>BLOY Loyalty Program & Rewards</strong> allows merchants to easily set up and manage a loyalty program that incentivizes customer engagement and drive repeat purchases. Customers can earn points through various actions, such as making purchases, and redeem them for exclusive discounts and rewards. The app has the following key features:</p> <ul> <li>Manage ways to earn points: signing up, placing orders, and celebrating birthdays</li> <li>Manage ways to redeem points: amount discounts, percentage discounts and free shipping</li> <li>Customize loyalty popup: colors, backgrounds, placement and visibility</li> <li>Automated email notifications: set up emails when customers complete an action</li> <li>Dedicated loyalty page: a comprehensive view of customer activities and detailed instructions <img src="https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59c9b009a3f42400/spacesylvc9antunvuuxuozwcwuplo_1i6rgti.gif" alt="" /></li> </ul>

Question 1

About app

Accepted Answer

BLOY Loyalty Program & Rewards allows merchants to easily set up and manage a loyalty program that incentivizes customer engagement and drive repeat purchases. Customers can earn points through various actions, such as making purchases, and redeem them for exclusive discounts and rewards. The app has the following key features:

Manage ways to earn points: signing up, placing orders, and celebrating birthdays
Manage ways to redeem points: amount discounts, percentage discounts and free shipping
Customize loyalty popup: colors, backgrounds, placement and visibility
Automated email notifications: set up emails when customers complete an action
Dedicated loyalty page: a comprehensive view of customer activities and detailed instructions

Question 2

Omnisend integration

Accepted Answer

Omnisend is an all-in-one ecommerce marketing automation platform designed to help businesses drive more revenue through personalized, automated campaigns. It supports email, SMS, web push notifications, and automation workflows, allowing you to engage customers at every step of their journey.

By integrating your loyalty app with Omnisend, you can:

Send targeted messages based on loyalty points and tiers
Trigger automation flows for referrals, redemptions, or VIP upgrades
Build segments using loyalty-specific properties like points balance or VIP status

Here are the steps to utilize the integration:

Step 1: How to get an API key

Visit the Omnisend app to obtain your API key. Please check out this detailed guide: https://support.omnisend.com/en/articles/1061890-generating-api-key

Ensuring your API key has 'Full Access' or at least the following scopes:

Contacts
Events
Campaigns
Automations

Step 2: Connect to Omnisend

From the BLOY Loyalty app, go to Integrations > Omnisend integration. Enable the feature and enter your API key in the Connect to Omnisend section, then click Connect.

If the button says Connected, it m

Question 3

How to create a dedicated loyalty page?

Accepted Answer

Refer to the following video guide to create a loyalty page: ${youtube}

Question 4

Shopify POS integration

Accepted Answer

Shopify POS is a flexible, cloud-based system that connects in-store, online, and mobile sales while giving merchants real-time access to inventory and customer data.

Integrated with the BLOY Loyalty App, it enables customers to earn and redeem points during in-person purchases, all within one seamless POS interface, making loyalty management easy and efficient for store staff.

Here are some use cases for store staff training:

New customer makes first purchase
Returning customer redeems points
Customer asks about their points balance

How to display BLOY loyalty on the POS device

To start using BLOY Loyalty with your Shopify POS, please follow these steps below:

Step 1: Install Point of Sale from the Shopify App store to your store

Step 2: Add BLOY Loyalty to the POS Smart Grid

From navigation tab, go to Settings > POS apps > BLOY Loyalty POS extension
Click Add to display the BLOY Loyalty block on your POS interface

Step 3: Log in to Your Shopify Store on your POS device

Once logged in, you will see the BLOY Loyalty block displayed on your smart grid screen.

Use cases for store

Question 5

Rewards

Accepted Answer

Get customer rewards

Retrieve a list of rewards earned by a customer GET /rest-api/v1/rewards

Query parameters

| Name | Type | Description | | ---- | | customerIdentifier | string | Search by Shopify customer ID or customer email | | page | int | Page number | | pageSize | int | Number of results per page |

Response Copy

{
   success: boolean,
   message: string,
   rewards: Array<{
       id
       type
       settingType
       description
       oldPoints
       newPoints
       createdAt
       updatedAt
   }>
}

Question 6

Yotpo Product Reviews integration

Accepted Answer

Yotpo Product Reviews is a powerful tool that helps merchants collect and showcase authentic customer feedback on their products. By integrating Yotpo with BLOY Loyalty, you can reward customers with loyalty points whenever they leave reviews, encouraging engagement, boosting trust, and increasing repeat purchases.

Here are the steps to utilize the integration:

Step 1: Get an API Key and App Key

To connect Yotpo with BLOY, you first need your API Key and App Key from Yotpo.

Log in to your Yotpo Admin Dashboard
Navigate to Settings > API Credentials
Copy your API Key and App Key Please check out this detailed guide: https://support.yotpo.com/docs/finding-your-yotpo-app-key-and-secret-key || Keep these keys secure—you will need them in the next step to connect with BLOY.

Step 2: Connect to Yotpo Product Reviews

Back to BLOY, go to the navigation tab, select Integrations > Yotpo Product Reviews.
Paste the API Key and App Key that you retrieved from Yotpo.
Click Connect and turn on status toggle. Once connected, BLOY will begin receiving review data from Yotpo Product Reviews.

How the Integration Works

When a customer leaves a product review on your store via Yotpo, Yotpo sends a webhook e

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