• Importing loyal points from another loyalty program

  If you're migrating from another loyalty program, you can easily import your customers' existing point balances into BLOY. What You Need To import customers, your CSV file must include two required fields: Email Points These fields allow BLOY to match customers correctly and assign the appropriate point balance. How to Import From the BLOY Dashboard, go to Customers. Click Import customers. (https://storage.crisp.chat/users/helpdesk/website/-/5/9/c/9/59cFew readers

• How customers interact with your loyalty program

  This article explains how customers experience and interact with your loyalty program—from joining, earning points, to using rewards. 1. How the loyalty flow works The customer journey typically follows this flow: Customers earn points by completing the earning actions you’ve configured They use points to redeem rewards (such as discount codes or free products) The reward is applied at checkout.Few readers

• An overview of your loyalty program

  Before configuring individual settings, it’s helpful to understand the main building blocks of a loyalty program in BLOY and how they work together. This overview introduces the core components and optional features you can use to build and grow your loyalty program over time. Core building blocks Every loyalty program in BLOY is built around two essential components. Ways to Earn Points Ways to Earn define how customers earn points by completing actions you configure. Common earningFew readers

• Launch checklist for your loyalty program

  Before launching your loyalty program, it’s important to review a few key settings to make sure everything works as expected for your customers. This checklist walks you through the essential steps to set up and launch your program smoothly. 1. Enable BLOY app embed Make sure the BLOY app embed is enabled in your Shopify theme so loyalty elements can appear on your storefront. 2. ConfiguFew readers